By using our website, you agree to comply with and be bound by these billing terms and conditions.
Payment Methods
We provide a range of secure and convenient payment options to suit your preferences. Payments can be made using major credit cards, including Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card. We also accept PayPal, offering a safe and reliable transaction process.
Order Processing
After placing an order, please allow 2-3 business days for processing. During this time, we will confirm product availability, verify payment, and prepare your order for shipment. Once processed, you will receive a confirmation email with the relevant details.
Order Changes and Cancellations
If you need to modify or cancel your order, contact our customer service team as soon as possible. While we will do our best to accommodate your request, changes or cancellations may not be possible if your order has already been processed. In such cases, our return and refund policy will apply.
Return and Refund Policy
We are committed to ensuring your satisfaction. If you are not satisfied with an item, you may be eligible for a return within 18 days of receipt. Please refer to our detailed return and refund policy on our website for instructions and conditions.
Shipping Policy
We aim to provide prompt and reliable shipping services.
- Domestic Orders (USA): Delivery is typically within 3-6 business days.
- International Orders: Delivery may take 10-20 business days.
For more details, please review our shipping policy.
Taxes and Fees
All prices displayed on our website include applicable taxes and fees unless otherwise stated. Additional charges, based on your location and order specifics, will be calculated and displayed during checkout.
Policy Updates
These billing terms and conditions are subject to change at our discretion. Updates take effect immediately upon being posted on our website. We encourage you to review these terms periodically to stay informed.
Contact Us
If you have any questions or concerns regarding these billing terms and conditions, contact us at [email protected]. Our customer service team is ready to assist you and ensure a smooth shopping experience with Gineek.