Frequently Asked Questions

Ordering

1. How do I place an order on the website?
Placing an order is simple:

  • Browse our product catalog and choose the items you want.
  • Add products to your cart.
  • Proceed to checkout and provide your shipping and payment details.
  • Review your order and submit it.
  • You will receive a confirmation email once the order is placed, and processing will begin shortly.

2. Can I change or cancel my order after it has been placed?
Yes. You may change or cancel your order before it has been shipped. Once shipped, changes or cancellations are no longer possible.


Shipping

1. How long does it take to process an order?
Orders are typically processed within 1–3 business days. This time allows us to verify stock availability, confirm payment, and prepare your order for shipping.

2. How long will it take for my order to be delivered?

  • Within the United States: Delivery usually takes 3–6 business days.
  • Please note: delivery times are estimates and may vary depending on location or customs-related factors.

3. How can I track my order?
After your order ships, you will receive a confirmation email with a tracking code. Enter this code on the carrier’s website to track your shipment in real time.


Returns & Refunds

1. What is your return policy?
We want you to be fully satisfied with your purchase. Please check our detailed Returns & Refunds Policy for instructions on how to return items and request a refund.


Payment

1. What forms of payment do you accept?
We accept the following secure payment methods:

  • Visa
  • MasterCard
  • American Express
  • PayPal

2. How do I apply a discount code?

  • Enter your discount code in the field provided at checkout.
  • The discount will be applied automatically to your order total.

Need More Help?

If you have additional questions or need support, please contact us:
Email: [email protected]

We are always ready to provide you with a smooth and enjoyable shopping experience.

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