Welcome to Gineek! These Billing Terms and Conditions outline the terms under which Gineek (“we,” “our,” “us”) processes orders and payments on our website. By placing an order with us, you agree to the following terms:
1. Payment Methods
Accepted Payment Methods:
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Payments must be made in U.S. dollars.
2. Billing Information
Accuracy:
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and payment details, including your email address and billing method, so we can complete your transactions and contact you if needed.
3. Pricing and Promotions
Price Changes:
Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue a product at any time.
Promotional Codes:
Discount codes or promotions must be applied at checkout. They cannot be applied to previous purchases or combined with other offers unless explicitly stated.
4. Order Confirmation and Invoicing
Order Confirmation:
After placing an order, you will receive a confirmation email with details of your purchase, shipping method, and billing information. This email serves as your receipt.
Invoice:
An invoice will be included with your shipment. It will list itemized charges, shipping costs (if applicable), and any discounts applied.
5. Payment Processing
Authorization:
By submitting payment information, you authorize us to charge your chosen payment method. All transactions are subject to authorization and fraud checks.
Failed Transactions:
If a payment fails or is declined, we will notify you via email. You must provide an alternative payment method to complete your purchase.
6. Disputes and Chargebacks
Dispute Resolution:
If you experience issues with your order, please contact our customer service team at [email protected]. We aim to resolve disputes promptly and fairly.
Chargebacks:
Unauthorized chargebacks will be investigated. If deemed unwarranted, you will be held responsible for reimbursing the chargeback amount and any related fees.
7. Contact Information
- Email: [email protected]
- Phone: (+1) 774-383-7212
- Address: 88 Carriage Ln Apt C, Destrehan, LA 70047, United States
- Working Hours: 8 AM – 5 PM (Monday–Saturday)