At Gineek, we are committed to providing our customers with a seamless and efficient shipping experience. Below are the details of our shipping policy.
Order Processing
We process all orders within 2-3 business days, operating from Monday to Sunday. Once your order is processed, it will be shipped to your specified address.
Shipping Fees
- USA Orders: A standard shipping fee of $9.00 applies.
- International Orders: A flat shipping fee of $14.00 applies.
Estimated Delivery Timeframes
- Within the USA: Delivery typically takes 3-6 business days after shipping.
- International Orders: Delivery usually takes 10-20 business days.
Please note that these timeframes are estimates and may vary based on factors such as the shipping carrier, destination, and external conditions.
Incorrect Address
If you realize that your shipping address is incorrect, please contact us at [email protected] immediately. We will do our best to update the address before the order is shipped. If the order has already been shipped, you may need to contact the shipping carrier directly to arrange for rerouting. Please note that rerouting fees may apply.
Shipping Delays
While we aim to deliver your orders within the estimated timeframes, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or other external factors. In the event of a delay, we will keep you informed and provide updated delivery estimates.
Contact Us
For any questions or concerns related to shipping, please contact our customer service team at [email protected]. Our team is here to assist you and ensure that your experience with Gineek is smooth and hassle-free.
Policy Updates
This shipping policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or reach out to our customer service team.
Thank you for choosing Gineek for your shopping needs!